Privacy Policy
Effective date: January 1, 2026
Diwan Capital ("we", "our", or "us") is committed to protecting the privacy and confidentiality of our members and prospective members. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our platform and services.
Information We Collect
When you apply for membership or use our platform, we collect information you provide directly: your full name, email address, phone number, country of residence, professional background, and investor accreditation status.
We also collect information automatically when you visit our site, including IP address, browser type, pages visited, time spent, and referring URLs. This data is collected through standard server logs and analytics tools.
If you proceed through our onboarding process, we may collect additional identity verification documents (such as a passport or government-issued ID) and financial documentation required for KYC/AML compliance.
How We Use Your Data
We use the information we collect to evaluate membership applications, verify accredited investor status, and facilitate access to liquidity windows on the platform.
Your contact details are used to communicate deal updates, platform announcements, and account-related notifications. We do not use your information for general marketing unless you have explicitly opted in.
Aggregated, anonymised data may be used for internal analytics, improving platform performance, and understanding member behaviour trends. This data cannot identify you individually.
Cookies & Tracking
We use essential cookies to maintain your session and ensure the platform functions correctly. These cookies are strictly necessary and cannot be disabled without affecting site functionality.
We may use analytics cookies (such as those provided by privacy-focused analytics services) to understand how visitors navigate the site. These do not track you across other websites.
We do not use advertising or retargeting cookies. You can manage cookie preferences through your browser settings at any time.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
We may share your information with trusted service providers who assist us in operating the platform — including identity verification providers, KYC/AML compliance services, and cloud infrastructure providers. These parties are contractually bound to maintain confidentiality and process data only on our behalf.
We may disclose information if required by law, regulation, court order, or governmental authority, or to protect the rights, property, or safety of Diwan Capital, our members, or others.
How Long We Keep Your Data
We retain personal information for as long as your membership account remains active, plus any additional period required by applicable financial regulations and anti-money laundering laws. In most jurisdictions, this is a minimum of five years following the termination of a business relationship.
If your membership application is declined or you withdraw, we retain only the information necessary to comply with legal obligations and to prevent fraudulent re-applications.
You may request deletion of non-regulatory data at any time by contacting us at the address below. Regulatory records cannot be deleted prior to the expiry of their legally mandated retention period.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access a copy of the data we hold about you, the right to correct inaccurate data, the right to request erasure (subject to legal retention obligations), and the right to object to or restrict certain processing activities.
Residents of the European Economic Area, United Kingdom, and California have additional rights under the GDPR, UK GDPR, and CCPA respectively. These include rights to data portability and to lodge a complaint with a supervisory authority.
To exercise any of these rights, please submit a written request to the contact information provided below. We will respond within the timeframe required by applicable law.
Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:
Diwan Capital hello@diwan.capital
We are committed to resolving any privacy concerns promptly and transparently. This policy was last updated in January 2026 and may be revised periodically. Continued use of the platform following any update constitutes acceptance of the revised policy.
Nothing in this Privacy Policy constitutes legal advice. Diwan Capital operates as a software platform enabling structured liquidity windows for qualified members. This policy is subject to change without notice.